Privacy Policy

Aladdinmall.com, Inc. (“Aladdinmall,” “we,” “our,” and/or “us”) values the privacy of individuals who use our websites, applications, and related services (collectively, our “Services”). This privacy policy (“Privacy Policy”) explains how we collect, use, and disclose information from users of our Services (“Users” and/or “you”), which includes businesses that have a virtual storefront on our Services (“Sellers”) and individuals who purchase products and services through our Services (“Customers”). By using our Services, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes. Beyond the Privacy Policy, your use of our Services is also subject to our Terms of Service (when visiting aladdinmall.com) and our Terms of Service (when visiting sell.aladdinmall.com) (collectively, our “Terms”).

Personal Information We Collect

We may collect a variety of information from or about you or your devices from various sources, as described below.

A. Personal Information You Provide to Us

Registration and Account Information. When you sign up for an account, we ask you for your name and email. If you sign up on behalf of your business, we ask for additional business-related information, including store phone number, store email, store name, store address, store business hours. Sellers may be able to provide additional information within an account, such as their social media handle and store description.

Communications. If you contact us directly, we may receive additional information about you, such as your name, email, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide. When you communicate with us, third party vendors may receive and store these communications on our behalf.

Payment Information. If you make a payment on our Services, your payment-related information, such as credit card or other financial information, is collected by our third-party payment processor on our behalf.

Order Information. Once an order is placed, we collect order-related information, such as the Customer and Seller name, purchase price, the item(s) purchased, the date of purchase, and delivery-related information.

B. Personal Information We Collect When You Use Our Services

Location Information. When you use our Services, we may receive your location information (for example, your IP address may indicate your general geographic region).

Device Information. We receive information about the device and software you use to access our Services, including IP address, device type, device identifiers, web browser type and version, operating system version, phone carrier and manufacturer, application installations, mobile advertising identifiers, and push notification tokens.

Store Descriptions. When Sellers use our Services, we may collect personal information that is included in the store logos, store photos, product and/or service photos, store descriptions, or any other information that Sellers provide to our Services.

Usage Information. We automatically receive information about your interactions with our Services, like the pages or other content you view, referrer information (the website you visited before coming to our Services), and the dates and times of your visits.

Messages Between Sellers and Customers. When Sellers and Customers communicate with each other through our Services, we and our third-party partners receive the content of the messages they send and receive information about those messages, such as when the message was sent or received.

SMS Messages. We work with a third-party partner to send you SMS messages. We receive information about these communications, such as the date, time, and content of any messages.

Information from Cookies and Similar Technologies. We and our third-party partners collect information about your activities on our Services using cookies, pixel tags, SDKs, or other tracking technologies. Our third-party partners, such as analytics and security partners, may also use these technologies to collect information about your online activities over time and across different services.

How We Use the Personal Information We Collect

We use the personal information we collect:

1. To provide, maintain, improve, and enhance our Services;
2. To personalize your experience on our Services such as by providing tailored content and recommendations;
3. To understand and analyze how you use our Services and develop new products, services, features, and functionality;
4. To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer support;
5. To facilitate the connection of third-party services or applications, such as messaging communications providers;
6. For marketing and advertising purposes, such as developing and providing promotional and advertising materials that may be relevant, valuable or otherwise of interest to you;
7. To generate anonymized or aggregated data for any lawful purposes;
8. To send you text messages and push notifications;
9. To facilitate transactions and payments;
10. To find and prevent fraud and abuse, and respond to trust and safety issues that may arise;
11. For compliance purposes, including enforcing our Terms or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and
12. For other purposes for which we provide specific notice at the time the information is collected.

How We Disclose the Personal Information We Collect

Partners and Affiliates. We may disclose any information we receive to our current or future partners and affiliates for any of the purposes described in this Privacy Policy.

Vendors and Service Providers. We may disclose any information we receive to vendors and service providers retained in connection with the operation of our Services.

Sellers. Upon purchase, we share the Customer’s order-related information, such as name, purchase price, the item(s) purchased, the date of purchase, and shipping address, to the Seller to facilitate the purchase made between the Customer and the Seller.

Other Users. Seller’s store logo, store photo, and store description will be viewable and searchable by other Users. The content you post to the Services will be displayed on the Services and viewable by other Users by default. We are not responsible for the other Users’ use of available information, so you should carefully consider whether and what to post or how you identify yourself on the Services.

Analytics Partners. We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn more about Google’s practices by visiting https://www.google.com/policies/privacy/partners/.

As Required By Law and Similar Disclosures. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to comply with law enforcement requests and legal process, such as a court order or subpoena; respond to your requests; or protect your, our, or others’ rights, property, or safety.

Merger, Sale, or Other Asset Transfers. We may transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets.

Consent. We may also disclose your information with your permission.

Your Choices

Location Information. You can prevent your device from sharing precise location information at any time through your device’s operating system settings.

Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt out of receiving promotional messages from us, you will continue to receive administrative messages from us.

Third Parties

Our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third-party services or any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.

Security

We make reasonable efforts to protect your information by using security measures designed to safeguard the information we maintain. However, because no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information.

Children’s Privacy

We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of our Services is directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at support@aladdinmall.com.

International Visitors

Our Services is hosted in the United States (“U.S.”) and intended for visitors located within the U.S. If you choose to use our Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the U.S. for storage and processing. We may also transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating our Services. By providing any information, including personal information, on or through our Services, you consent to such transfer, storage, and processing.

Changes to this Privacy Policy

We will post any updates to this Privacy Policy on this page, and the revised version will be effective when it is posted. If we make a material update, we may notify you of such update through our Services (including our website), by email, or other communication.

Contact Information

If you have any questions, comments, or concerns about our processing activities, please email us at support@aladdinmall.com or write to us at:

1821 S Milpitas Blvd Apt 377, Milpitas, CA 95035